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Animal Shelter

Shelter Manager Valerie Robinson

 
 

Frequently Asked Questions

What do I do if I lose my pet?

If your pet becomes lost, immediately go to the shelter and look for your pet. DO NOT WAIT!! Bring a good picture of your pet along with you to the shelter. If your animal isn't at the shelter at that time, it may come in at a later time. Be sure to complete a Lost Report at the shelter before leaving. CHECK OFTEN at the shelter for your animal. Although our staff is dedicated to reuniting pets with their owners, remembering the face of every lost/found animal isn't always possible due to the hundreds of animals that cycle in the shelter each month.

If you absolutely cannot make it to the shelter, send an e-mail to animalshelter@tpcg.org with "LOST ANIMAL" in the subject line with a few good pictures of your animal and the following information:

  • your name, address, phone number(s)
  • date, time and location you lost the animal
  • breed
  • color (primary and secondary)
  • sex (spayed/neutered)
  • age
  • temperament
  • markings (scars, microchip, tattoos, ear-tip, etc.)
  • collar/tags (color of collar)
  • approximate weight

Make flyers with a good picture of your pet and multiple phone numbers. Post them in your neighborhood and at veterinary offices, pet stores, boarding/grooming facilities, animal establishments, etc.

Spread the word!! Tell neighbors, friends, relatives, etc. to be on the lookout for your animal. Utilize social media outlets such as Facebook, Myspace, Twitter, etc.

Also, contact the local newspaper(s) to place a free ad with a brief description (and picture) of the animal.

The Courier
(985) 850-1100
news@houmatoday.com
Daily Comet
(985) 448-7600
news@dailycomet.com

DON'T GIVE UP!! Owners have been reunited with their animals after 6 months or more of being lost.


What do I do if I find an animal?

If you find an animal, contact the Terrebonne Parish Animal Shelter at (985)873-6709 or e-mail animalshelter@tpcg.org with "FOUND ANIMAL" in the subject line and send a few good pictures of the animal along with the following details:

  • your name, address, phone number(s)
  • date, time and location you found the animal
  • sex
  • approximate age
  • temperament
  • markings (scars, tattoos, ear-tip, etc.)
  • anything else that is significant that might help find its owner

Next, bring the animal to a veterinary office or the TPAS to have it scanned for a microchip.

Also, contact the local newspaper(s) to place a free ad with a brief description (and picture) of the animal.

The Courier
(985) 850-1100
news@houmatoday.com
Daily Comet
(985) 448-7600
news@dailycomet.com

Extra steps to reunite the animal with its owner include:

  • Making flyers of the animal and posting them around the neighborhood and at veterinary offices, pet stores, boarding/grooming facilities, animal establishments, etc.
  • Spread the word!! Tell neighbors, friends, relatives, etc. Utilize social media outlets such as Facebook, Myspace, Twitter, etc.

You should continue to actively seek the animal's rightful owner for a minimum of 14 days.


What do I do if I see an animal in distress?

Terrebonne Parish - Call the Terrebonne Parish Animal Shelter at (985) 873-6709. If after-hours, contact the Houma Police Department at (985) 873-6371 (within city limits) or Terrebonne Parish Sheriff's Office (outside city limits) at (985) 876-2500. Animal Control responds to emergencies 24/7 through law enforcement.

Lafourche Parish - Call Lafourche Parish Animal Shelter at (985) 446-3532 or the Lafourche Parish Sheriff's Office (985) 446-2255.


What do I do if I see a stray in my neighborhood?

Terrebonne Parish - Call the Terrebonne Parish Animal Shelter at (985) 873-6709. Typically, we respond to stray animal complaints within 1 business day. If the animal is injured or aggressive, please notify the dispatcher when you call. Due to the volume of calls we receive, we may miss your call. Leave a message with your information and we will call you back promptly. We accept strays from Terrebonne Parish during business hours.

Lafourche Parish - Call the Lafourche Parish Animal Shelter at (985) 446-3532 or the Lafourche Parish Sheriff's Office (985) 446-2255.


What do I do if I am bitten by an animal?

Immediately report the bite to the Terrebonne Parish Animal Shelter at (985) 873-6709. If it is after-hours, contact the Houma Police Department (inside city limits) at (985) 873-6371 or Terrebonne Parish Sheriff's Office at (985) 876-2500 (outside city limits). Follow up the next day with the TPAS if the bite occurred after-hours to ensure that we have all of the pertinent information regarding the bite.

Get as much information about the dog and owner as possible at the time of bite. This is critical.

Bite case animals are quarantined according to the law for a period of 10 days to observe for signs of rabies.


What do I do about disposal of animal remains?

If your animal dies, you are responsible for disposal.

Heavenly Paws Pet Crematory
(985) 594-9832
Heavenly Paws Pet Crematory is a private pet crematory located in Terrebonne Parish.

Please contact Progressive at 985-851-0278 for animal disposal through waste management. Progressive provides disposal services for dead animals found on roadways. They will not remove dead animals found on private property.


What do I do if I have a wildlife issue?

The TPAS can assist those residents by offering traps for nuisance wildlife such as raccoons and opossums. However, other wildlife issues may need the assistance of a licensed wildlife agent of the Louisiana Department of Wildlife and Fisheries. Contact the local Wildlife and Fisheries branch at (985) 594-4139 or 1-800-442-2511 for assistance.


What do I do if I see an animal being cruelly treated?

Report the abuse to the Terrebonne Parish Animal Shelter at (985) 873-6709. Come forward as a witness. Without witnesses, it is very difficult to prosecute cruelty crimes. We need citizens who are willing to stand up against this senseless act.


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