Comcast Internet Service Update / 10AM / September 17, 2021
Friday September 17, 2021 09:46 am - 2379 Views - Posted By Office of Homeland Security & Emergency Preparedness
INTERNET SERVICE UPDATE: COMCAST
Comcast has been working around the clock to support restoration efforts since Hurricane Ida devastated Houma and LaPlace. Comcast must work closely with power companies throughout the process, because emergency management procedures dictate that power must be restored first and Comcast must receive clearance that it is safe for our crews to begin restoration work.
Currently, Comcast is working to bring Xfinity services back to its customers residing at the following locations in the next 72 hours.
West Park and Rhett Street
West Main Street and Martin Luther King Boulevard
West Park and Funderburk Avenue
Alma Street and Douglas Drive
There may be some instances where access to the customer’s home is compromised, or the equipment in a particular home is damaged. We will need to address these situations on an individual basis.
Additionally, Comcast is working to restore Xfinity services at the following locations by September 24. Again, restoration will depend on the status of the technology at the home, and our access to the dwelling.