TPCG now offers Electronic Billing (e-bill) as a solution for customers who no longer want to receive a paper-copy of their monthly TPCG Utility Bill. The e-bill can be sent by SMS Text message and / or Email.
To sign up for this service, fill out an application in person or download an application here. Return your completed application to our office or email it to cityutilities@tpcg.org.
E-bill Notification is an optional service.
E-bill is our convenient paperless billing option that makes paying your TPCG Utility Bills simple and hassle-free. No longer will you receive paper bills in the mail. Instead, you'll receive an email/text message when your bill is available. And best of all - it's FREE.
Instead of receiving your normal paper bill in the mail each month, you will receive a electronic notification when your bill is generated.
You will receive a reminder email informing you that your electronic bill (e-bill) is available to be viewed online if you are an online customer. If you do not have an online account, you'll receive the PDF copy of the bill as an attachment in the email.
You will receive a reminder text message informing you of your amount and due date. If you are a bank draft customer, the text will indicate that the amount will be drafted from your account.
No. Once you sign up for e-bill, the paper bill is no longer printed and mailed to your home.
Any TPCG Utility customer is eligible for this service. Additional requirements include a valid email address for the email option and SMS texting service on the cell phone provided for text message option.
Nothing! TPCG Utility e-bill service is FREE!
Call our office at (985) 873-6462 for an application, or download and return the completed application to our office.
Call our office at (985) 873-6462 or cityutilities@tpcg.org.
Once your application is received and the account is set-up for this service, you will start receiving your bills and/or notifications via the method that you selected.
Call our office at (985) 873-6462.