Items of Interest

Communication District (911) Administration



What is Smart911™?

Smart911™ is a free service that allows you to create a Safety Profile for your household that includes any information that you want 9-1-1 to have in the event of an emergency. Then, when anyone in your household dials 9-1-1 from a phone associated with your Safety Profile, your profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to get the proper response to the proper location. When seconds count, your Safety Profile information could be the difference between life and death.

What is a Safety Profile?

A Safety Profile is a set of information about an individual, or a household that is contained within one account on Information can include details about all members of the household, all phone numbers and all addresses including home, work and even vacation homes/camps. You can also add details about medical conditions, medications, vehicles, pets and emergency contacts.

The Safety Profile you create when you sign up for Smart911™ is completely private and only shared with 9-1-1 when you call from a registered phone. Some examples of the information you can include in your Safety Profile are:

Individual family members names, photos, birthdates and physical descriptions; Medical conditions, medications, allergies and rescue notes; Physical or developmental disabilities; Primary language; Email address
Landline numbers; Mobile numbers
Addresses & Home/House
House photo(s) and access instructions; Utility information; Bedroom locations; Location of oxygen or propane tanks; Location of other hazards
Color, year, make model; License plate number
Breed and Photo; Vet information and microship; Animal's temperment
Emergency Contacts
Name, number, and relationship

If you dial 9-1-1 today, the information received by the 9-1-1 call taker can be limited based on the type of phone you are calling on. With Smart911™, the 9-1-1 system recognizes your phone number and automatically displays your profile on the call taker's screen. At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911™ ensures that the details you would need to tell 9-1-1 are immediately available in the event you cannot verbally provide them. Smart911™ is a national service and anytime you dial 9-1-1 across the country and your call is answered by a 9-1-1 center offering Smart911™ your profile will be available.

Take 5 minutes now to save valuable seconds in the event of an emergency.
Create your Safety Profile at:

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